Refund Policy
At The Bellemont Lifestyle, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free refund process. Please read our refund policy carefully.
1. Eligibility for Refund
We accept refund requests under the following conditions:
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You received a damaged, defective, or incorrect product.
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The product is unused, with original packaging, tags, and invoice intact.
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Refund requests must be raised within 7 days of delivery.
Note: Refunds are not applicable for items bought during clearance sales, promotional discounts, or gift cards.
2. How to Request a Refund
To initiate a refund, follow these steps:
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Email us at hello@bellemont.life with your order details, reason for refund, and supporting images (if applicable).
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Our team will review your request and respond within 2-3 business days.
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If approved, we will provide return instructions.
3. Refund Process
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Once the returned item is received and inspected, we will notify you of the refund status.
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Refunds will be processed within 7-10 business days after approval.
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The amount will be credited to the original payment method.
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For COD orders, refunds will be issued via bank transfer or store credit.
4. Non-Refundable Items
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Used, washed, or damaged products (unless received in such condition).
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Items without original tags and packaging.
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Customized or personalized products.
5. Return Shipping
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If the refund is due to our error (wrong/damaged item), we will cover the return shipping charges.
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For all other returns, customers must bear the return shipping cost.
6. Exchange Option
If you prefer, we also offer an exchange for the same or a similar product instead of a refund. Please indicate your preference while raising a request.
7. Contact Us
For refund-related queries, reach out to us at:
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Email: hello@bellemont.life
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Phone: +91 6295052497
We appreciate your trust in The Bellemont Lifestyle and strive to provide the best shopping experience!
